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Terms of Service

Last updated: September 24, 2026

These Terms of Service govern your use of Milan CRM ("we", "us", "our"), a multi-tenant CRM platform. By creating an account or using the platform you agree to these terms.

1. The Service

Milan CRM provides lead and contact management, deals, quotations, invoicing, tasks, and messaging automation, including optional integrations with Instagram, WhatsApp Business and other third-party services.

2. Your Account

3. Acceptable Use

4. Your Data

You retain ownership of the data you put into Milan CRM. You grant us permission to process it only to provide the service. See our Privacy Policy for details.

5. Subscriptions & Billing

Paid plans are billed as shown at purchase. Access to paid features may be limited or suspended when a subscription expires or is cancelled. Applicable taxes are charged as required by law.

6. Third-Party Services

Integrations depend on third parties (such as Meta). We are not responsible for changes, outages, or policy decisions of those services.

7. Availability & Liability

We work to keep the service available but provide it "as is" without warranties. To the extent permitted by law, we are not liable for indirect or consequential losses.

8. Termination

You may stop using the service at any time. We may suspend or terminate accounts that violate these terms. On termination you may request deletion of your data (see Data Deletion).

9. Changes

We may update these terms from time to time. Continued use after changes means you accept the updated terms.

10. Contact

Questions about these terms: octacoretechnologies0@gmail.com.